Data Protection

General Information

The following information provide an overview of what happens to your personal data when you visit our website. Personal data refers to any data that can personally identify you. For detailed information on data protection, please refer to our privacy policy listed below.

Data Collection on Our Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the legal notice (impressum) of this website.

How do we collect your data?

Your data is collected when you provide it to us, for example, by entering data into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze user behavior.

Which rights do you have regarding your data?

You have the right to obtain free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at the address provided in the legal notice. You also have the right to file a complaint with the supervisory authority.

Analysis Tools and Third-Party Tools

When visiting our website, user surfing behavior can be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the objection options within the privacy policy.


General and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data refers to data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the internet (e.g., communication by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Responsible Party

The responsible party for data processing on this website is:

Free Berlin Bike Tours (haftungsbeschränkt) UG & Co. KG
Poststraße 11 (Office & Bike Rental)
10178 Berlin

+49 (0)30 2870 4492
info@freeberlintours.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal notification by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to File Complaints with the Supervisory Authority

In the case of data protection violations, the data subject has the right to file a complaint with the supervisory authority. The supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/EN/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

SSL-  or TLS-Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

You have the right to free information about your stored personal data, its origin, recipient, and the purpose of data processing, as well as a right to correction, blocking, or deletion of this data within the scope of the applicable legal provisions. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address provided in the legal notice.

Objection to Promotional Emails

We hereby object to the use of contact data published within the scope of the legal notice obligation to send unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as through spam emails.

Legally Mandated Data Protection Officer

We have appointed a data protection officer for our company.

Robert Müller
Poststraße 11 (Office & Bike Rental)
10178 Berlin

+49 (0)30 2870 4492
info@freeberlintours.de


Data Collection on Our Website

Cookies

The internet pages partially use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions that you wish for (e.g., shopping cart function) are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your browsing behavior) are stored, they will be treated separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be combined with data from other sources.

The basis for data processing is Art. 6(1)(f) GDPR, which allows the processing of data to fulfill a contract or for pre-contractual measures.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Data Transfer upon Contract Conclusion for Services and Digital Contents

We transmit personal data to third parties only if this is necessary within the framework of the contract, for example, to the companies entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example, for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data to fulfill a contract or for pre-contractual measures.


Analysis Tools and Advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies." These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Browser Plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Google Analytics opt-out.

For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities regarding the use of Google Analytics.

Demographic Features in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be attributed to any specific individual. You can disable this feature at any time in the ad settings of your Google Account or opt-out of data collection by Google Analytics as described in the section "Objection to Data Collection."

Google Analytics Remarketing

Our website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function allows the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. This allows interest-based, personalized advertising messages that have been adapted to you based on your previous usage and browsing behavior on one device (e.g., cell phone) to be displayed on another of your devices (e.g., tablet or PC).

If you have given your consent, Google will link your web and app browser history to your Google Account for this purpose. This means that the same personalized advertising messages can be displayed on any device you sign in to with your Google Account.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising.

You can permanently opt-out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you can submit or revoke to Google (Art. 6(1)(a) GDPR). For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merger), the collection of data is based on Art. 6(1)(f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.

For more information and the privacy policy, please see Google's privacy policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this usage by easily disabling the Google Conversion Tracking cookie through your internet browser settings. By doing so, you will not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website's offerings and its advertising.

For more information about Google AdWords and Google Conversion Tracking, please refer to Google's privacy policy: https://www.google.de/policies/privacy/.

You can configure your browser settings to notify you when cookies are being set, allow cookies on a case-by-case basis, exclude the acceptance of cookies for specific cases, or enable automatic deletion of cookies upon closing the browser. However, deactivating cookies may limit the functionality of this website.


Plugins and Tools

YouTube

Our website uses plugins from the Google-operated site YouTube. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube's servers is established. This informs the YouTube server about which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information on how YouTube handles user data, please refer to YouTube's privacy policy: https://www.google.de/intl/de/policies/privacy.

Google Maps

This website uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to and stored on a server of Google in the United States. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy location of the places indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information on how Google handles user data, please refer to Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

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